Delivery Information
Need Help?
Our customer service hours are 8.30 am - 4 pm from Monday to Friday. If you would like to speak to one of our team members, please leave your contact details and provide a brief description of your enquiry requesting a call back.
Need Help?
Our customer service hours are 8.30 am - 4 pm from Monday to Friday. If you would like to speak to one of our team members, please leave your contact details and provide a brief description of your enquiry requesting a call back.
Need Help?
Our customer service hours are 8.30 am - 4 pm from Monday to Friday. If you would like to speak to one of our team members, please leave your contact details and provide a brief description of your enquiry requesting a call back.
We offer free standard shipping on all orders over $99.00; orders below this value are charged at a flat rate of $9.95. Express shipping is available at a flat rate of $14.95.
Delivery times for each region (including dispatch) are as follows:
Standard Shipping
- 2-5 business days - VIC, NSW
- 3-6 business days - ACT, SA, TAS & QLD metro
- 3-10 business days - WA and most regional areas
Express Shipping
- 2-3 days - VIC, NSW
- 2-4 business days - ACT, SA, TAS & QLD metro
- 3-5 business days - WA and most regional areas
**Outer-regional areas may experience slightly longer shipping times
These estimates refer to time in transit only and not processing times. All orders are sent as 'Authority to Leave' by Australia Post. If you aren't home at the time of delivery, Australia Post will leave it in a safe place if there is one available. Shoes & Sox does not take responsibility for instances of theft.
If you have any questions or concerns about your order, please don't hesitate to reach out to our customer service team for assistance. Thank you for shopping with Shoes & Sox!
